Policy

SHIPPING

Regular orders will be processed within 3-5 business days upon purchase.

Pre-orders will be shipped once glasses are in stock.

Purchases consisting of two or more different items will be shipped as one order once all glasses are completely in stock. No partial shipments will be completed at this time, thank you for your patience.

If your glass is broken upon arrival, kindly contact us via email within 2 days of delivery with a photo so we may work on a replacement.

If the damaged glass is sold out, a full refund for the damaged item will be issued. No replacements will be issued on sold out merchandise.

All orders within the continental United States are shipped via UPS; International shipping is handled via DHL.

First Draft Labs is not responsible for any lost or stolen packages. If there is a delivery issue, please contact your local post office to file a claim.

 

RETURNS

All sales are final. We do not accept returns or exchanges.